Vale Family Information Service (FIS) - Family support services
What we do
We are a one stop shop for families in the Vale of Glamorgan. We provide information on childcare, activities for children and young people and family support services in the Vale. This includes: registered and unregistered childcare, parent & toddler groups, holiday schemes and leisure activities, benefits for parents and help with childcare costs, including Universal Credit, Tax Free Childcare and the 30 hour Childcare Offer. We also provide information on careers in childcare and we work closely with our childcare providers.
We also support the Index for children and young people with a disability or additional need.
Who do we support
If you have a child age 0-20 years or you are a professional working with this age group, then you can contact our service for a wealth of information.
Can anyone use this service?
Anyone can contact us
Service details for this family support services
Language: English medium setting with some bilingual elements
- Can provide specialist support for families of children with disabilities / additional needs
Please contact to discuss your child(s) needs further. - Relevant staff have a valid current DBS?
Social information
Address
You can visit us here:
Docks Office
Subway Road
Barry
Vale of Glamorgan
CF63 4RT
Website
https://www.valeofglamorgan.gov.uk/en/living/social_care/children_and_young_people/Family-Information-Service/Family-Information-Service.aspx
Contact methods
Telephone: 01446 704704
Email: fis@valeofglamorgan.gov.uk
Web enquiry: https://forms.office.com/r/BGabuxHyi3(FIS Enquiry form)
Social media
Facebook
Accessibility
Accessible toilets
Accessible parking
Lift
Automatic doors
Access by ramps/level access
Opening times
Monday to Thursday 8:30am-5pm
Friday 8:30am - 4:30pm
Answer phone service available at other times